#Vendas

Loft conversions without building regs sign-off, rear extensions with no planning permission, knocked-through walls nobody recorded. Unauthorised works are a classic reason sales collapse weeks before completion. Here is how to spot them at valuation, explain the risks to the seller, pick the right route and market the home honestly.

Expats, heirs in other cities, people relocated for work: these sellers need to sell but cannot be there. Here is how to win the instruction remotely, handle keys and paperwork, keep the owner informed and reach completion without unnecessary trips.

“No offence, but I'd rather speak to the owner directly.” Learn why some buyers try to go around the agent, how to prevent it before the first viewing, what to do when it has already happened, and how to turn the moment into proof of your value.

The call almost always comes after six or seven weeks: ‘I want to cancel, nothing is happening.’ Find out why vendors want to leave, how to handle the first conversation without getting defensive or waving the contract, how to diagnose the problem with numbers and present a recovery plan that keeps the property on your books.

Cash buyers are fast, reliable and in high demand, but they are also the buyers most likely to ask for a discount. Here’s how estate agents confirm the money really exists, work out what certainty is actually worth to the seller, present cash and mortgage offers side by side and meet their anti-money laundering obligations without losing the sale.

Most homeowners who want to sell still owe money to their lender. Here’s how estate agents handle the mortgage from the valuation appointment onwards: the right questions, the redemption statement, the net proceeds sums, the timeline to completion and what to do when the home is worth less than the loan.

The vendor put the house on with four estate agents and, two months later, has 23 viewings and no offers. Here’s why multi-agency listings sell worse, when the right moment is to suggest sole agency and the complete script for converting the instruction without pressuring the vendor.

The offer was accepted on Friday. By Sunday evening, the buyer rings to say they’re “not so sure after all”. Here’s why buyer’s remorse happens, how to prevent it before the offer is accepted and exactly what to say, step by step, to keep the sale together without applying pressure.

A homeowner requested a valuation and the agent only asked how much they wanted for the house. Three weeks later, the instruction went to a competitor. Here is how to prepare the first call, which questions to ask, how to handle the usual objections and how to hang up with a valuation appointment in the diary.

The vendor follows buyers from room to room, chips in, mentions the price and explains why they are selling. Here is how estate agents agree the rules at the valuation, brief the vendor before every viewing and protect the negotiation without damaging the relationship.

The vendor tidied up, you arrived on time and the buyer never appeared. Here is how estate agents cut viewing no-shows and last-minute cancellations, and turn confirmed viewings into genuine buyers.

The buyer hasn't seen the property yet but already wants your lowest price. Here is how estate agents answer by phone, WhatsApp or portal enquiry without giving away the seller's margin, while qualifying the buyer and booking a viewing.